At Kloud.ie, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [kloud.ie], engage with our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal data and how we handle it.

 

1. Information We Collect We may collect and process the following types of personal data:

a) Information You Provide to Us:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Username, password, and other registration details.
• Payment Information: Billing details, credit/debit card information (securely processed by third-party payment providers).

b) Information We Collect Automatically:

• Technical Data: IP address, browser type, operating system, and device details.
• Usage Data: Information about your visits to our website, including traffic data, location data, and other communication data.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies to improve user experience.

c) Information from Third Parties:

• We may receive personal data from third-party platforms (e.g., social media) when you interact with us through those channels.

 

2. How We Use Your Information Your personal data is used for the following purposes:

• To provide, operate, and maintain our website and services.
• To process transactions and send related information, such as confirmations and invoices.
• To communicate with you, including responding to your queries and sending updates or marketing materials (with your consent, where required).
• To analyse website usage and enhance our services.
• To comply with legal obligations and protect our rights.

 

3. Legal Basis for Processing We process personal data under the following legal bases:

• Consent: When you provide explicit consent for specific processing activities (e.g., subscribing to a newsletter).
• Contractual Necessity: When processing is required to fulfil a contract with you.
• Legal Obligation: To comply with relevant legal and regulatory requirements.
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights do not override these interests.

 

4. Sharing Your Information We may share your personal data with:

• Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processing, analytics, email delivery).
• Legal Authorities: When required to comply with legal obligations, enforce our terms, or protect our rights and security.
• Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the transaction.

We do not sell your personal data to third parties.

 

5. Data Retention Your personal data will be retained only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

6. Your Rights Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request access to the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal requirements.
• Restriction of Processing: Request limits on how we process your data in certain circumstances.
• Data Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.
• Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us at [email protected].

 

7. Cookies and Tracking Technologies Our website uses cookies to enhance your experience. For more details on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

 

8. Data Security We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure.

 

9. International Data Transfers If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place in accordance with GDPR requirements.

 

10. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

 

11. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing this policy regularly.

 

12. Contact Us If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Kloud.ie
Email: [email protected]
Phone: +353 1 234 5678

This Privacy Policy complies with the GDPR and applicable Irish privacy laws.